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Tina
Tina, Lawyer
Category: Real Estate Law
Satisfied Customers: 5436
Experience:  17 years of legal experience including real estate law.
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IN MY MOTHER'S HOME. THE PROPERTY HAS A REVERSE MORTGAGE ON

Customer Question

i AM LIVING IN MY MOTHER'S HOME. THE PROPERTY HAS A REVERSE MORTGAGE ON IT.
MY MOTHER PASSED AWAY ON 4/5/16.
I HAVE CONTACTED NOVAD WHO IS HANDLING THE REVERSE MORTGAGE, TO ASK FOR AN EXTENSION ON THE SIX MONTHS I HAVE TO EITHER REFINANCE OR SELL THE PROPERTY.
I WAS TOLD TO SEND A COPY OF MY MOTHER'S WILL, DEATH CERTIFICATE AND A LETTER OF INTENT (TO EXPLAIN THE REQUEST FOR AN EXTENSION OF TIME).
i DID THAT OVER A MONTH AGO AND DID NOT RECEIVE A RESPONSE.
THEN I BEGAN TO CALL NOVAD'S 800 NUMBER. I WAS TOLD THAT I HAD TO SPEAK TO SOMEONE NAMED TORI WILLIAMS. SO I BEGAN CALLING HER NUMBER, BUT SHE NEVER RETURNS MY CALLS.
YESTERDAY 7/13/16 A NOTICE WAS LEFT ON MY FRONT GATE STATING THAT IT WAS URGENT THAT I CONTACT NOVAD AT(###) ###-#### ***** I CALLED EARLY THIS MORNING AND WAS TOLD THAT I HAD TO SPEAK TO TORI WILLIAMS. I WAS TRANSFERRED TO HER EXTENSION AND I LEFT BOTH MY NUMBERS, BUT SHE DID NOT RETURN MY CALL.
Submitted: 4 months ago.
Category: Real Estate Law
Expert:  Maverick replied 4 months ago.

Welcome to Just Answer (“JA”)! My name is Maverick.

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