The statute of limitations for personal injury is 3 years pursuant to section 5-101.
However, in order to prevail the plaintiff needs to prove that defendant's negligence caused the person's physical injury. It will be difficult to prove that the injury was attributable to an event that happened over a year and a half ago; and there is a legal doctrine called "laches" where the court can deny a claim even if the statute is not up-it is based on concepts of equity; and the court may very well determine that the failure to file an insurance claim at the time, along with a failure to pursue any remedy post incident until one wanted free services, along with the threat of contacting an attorney if that person is not prioritized-all that can be used for the court to invoke laches.
Furthermore, the plaintiff is the party that has the burden of proof-by a preponderance of evidence; furthermore the plaintiff's recovery would be reduced by any of plaintiff's action that contributed to the injury (ie not maintaining the faucet, not taking due care if there was ice under the faucet,etc)
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Information provided is for educational purposes only. Consultation with a personal attorney is always recommended so your particular facts may be considered. Thank you and take care.