JA: Hi. What is your issue regarding?
Customer: our home was just sold at auction and the mortgage
attorney told us it was bought by fannie mae. In the meantime I was working with Keep your home ca and got preapproved for them to pay our debt. I had been out of a job for a year and a half and just got a full time job. So last Friday I called the mortgage company to advise them of keep your home payment - and they told me it was sold the day before. When the sale date wasn't supposed to be until 5 days later.
JA: Real Estate
issues can be tricky and expensive. The Real Estate Lawyer will need to help you with this.
Customer: I have to stay in my home. my baby needs a home. my intention was to pay back our past due - the future payments are a non issue now that my husband and I are both employed full time
JA: Have you talked to a lawyer yet?
JA: Anything else you think the lawyer should know?
Customer: well its just a shame because the mortgage attorney told me the wrong sale date.....so the moment I got our tax return back and got a job - I went into full throttle save my home research and was working crazy hard with KYH Cal to save it. KYH cal told me that as long as I start the process with them at least 21 days prior to a sale date-----than I could save it before its sold. and that they would reach out to my mortgage company once preapproved and all docs received. But they didn't. So when I called the attorney to get the currect sale date - he told me June 19 but he was wrong and it was the 15th. Im in a complete state of panic. especially because for the first time in 2 years we are in a place where we can definitely afford our home payments
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Real Estate Lawyer about your situation and then connect you two.