Real Estate Law
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Your duty is limited to providing a habitable dwelling that meets all minimum code and housing ordinances, but that is it. If the tenants are having disputes among themselves, then that is up to them to work out. You aren't legally obligated to be drawn into their squabbles to act as referee and I would suggest simply refusing to get involved.
I would tell the one tenant that if she has been the victim of a crime, she needs to call the police and have them investigate as you have no law enforcement powers..
As an aside, in addition to being an attorney, I have also been a landlord for over 26 years and tell the tenants from the beginning that if they have issues with any other tenant, then that is something that they need to work out between them...