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WiseOwl58
WiseOwl58, Lawyer
Category: Real Estate Law
Satisfied Customers: 3620
Experience:  Experienced real estate lawyer and real estate broker.
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Apt in Uptown Dallas failed to deliver a perishable item.

Customer Question

apt in Uptown
Dallas failed to deliver a perishable item. sent notice of delivery to husband's business e-mail, then kept cheesecake in fridge for over 3 weeks.. refuses culpability. what can I do?
Submitted: 11 months ago.
Category: Real Estate Law
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
Husband does not do apt business on his e-mail, did not notice it. I get notices on my e-mail. However box was huge said, Rush Perishable.Was a gift from relative. Vast apt. company, Greystar, asked for receipt as proof which I produced, now the mgr. of apt. is going to to call Harry and David. They used all kinds of excuses: didn't know what kind of perishable it was, get all kinds of perishables, like fruit etc, not responsible because of notice sent to husband 3 weeks ago, get hundreds of kinds of mail. Asked me if H&D had sent replacement, notb. Total was $80, incl. shipping. Dairy goes bad after 1 week in fridge.I said money would do as recompense. They said: THEY HAD NO MONEY --- HUGE CORPORATION. Incompetent, reprehensible management with no customer service skills. Can they get by with this? Package delivered Dec. 9,
concierge told me hey , you have a package, it's perishable 3-4 days ago.
totally ignorant that package had perished after week .
Expert:  WiseOwl58 replied 11 months ago.

I would be happy to discuss this on telephone with you. Please accept the phone chat and we can discuss in detail. Talk soon.

Wise Owl

Customer: replied 11 months ago.
don't want to pay extra charge. How much is e-mail response or text?

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