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You are well within your rights here. Your tenant can go ballistic all she wants; it doesn't change the law and her obligations. Whether or not she or a companion ran into the garage makes no difference with regard to the tenant's liability. Your tenant may have a cause of action against her companion but that's between the two of them. On the counter, if she damaged the counter, she is responsible if it needs to be replaced. Same for the carpet. But, here's the only caveat. Although the tenant is liable, the tenant's liability is limited based on the remaining useful life of the item damaged. For example, rental carpet usually has a useful life of approximately 5 years, and thus even if it needs to be replaced, your tenant is only liable for the cost of replacement times the useful life left. So, for example, if the carpet is 3 years old when she moves out, then it only has 2 years of useful life left and she would only be obligated for 40% of the cost. But, this would likely have no applicability to the garage door or counter, because absent being damaged, these would last indefinitely and thus she would not be able to claim a reduction on the useful life concept.
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