Just sold our house and after closing the new buyer's are complaining of pet odor and pet damage. They replaced the carpet at a cost of $2600 (only carpet was in the living room.....rest of house is tile) and found signs of pet urine in the carpet. They also hired a company that came in and used a black light inspection and said they should treat all of the tile flooring....this cost came out to $4000.....which they had done. Now they are demanding total reimbursement for $6600.
We disclosed when selling that we owned a pet but checked the "no pet odor or damage" box because we weren't aware of any odor or damage when we lived in the house. The buyers were also present several times in the house with realtors
and myself for up to two hours on a few occassions and never complained of any odors. No one ever noticed this before closing.
We did have standard home inspections
done which included termite and pest and they found no damage due to pets
. However, the buyers did not request a specific pet odor or pet damage inspection prior to closing and one was not done.
My wife and I are inclined to concede that the carpet did have damage after they pulled it up and offer to pay the $2600 for that. They took photos of this for documentation. However, the tile floor treatment they were talked into for the tile flooring seems way overboard....and expensive.
Where do we stand legally? Should we pay part or all or nothing?
They claim that we should have noted the pet damage on the disclosure, but none was known when we signed it.....as is evidenced by no one detecting an odor or damage during the many visits they made and other inspectors made.