My parents are close to 90 years old and live a six hour drive from me in Arizona. I reside in California. My sister and I have been trying to investigate and talk to our parents about the possibility of moving into a facility that would be less stress and risk than living in their home. They have not been interested in this until just now.
One of their neighbors
took them to an independent living community and my parents ended up signing an agreement to move in for 90 days. They were talked into moving within a weeks time. They own their own home and have not prepared or packed anything nor have they had a chance to sell the home they own.
Turns out this neighbor is getting a $700 "finder's fee" from the facility for bringing them in.
My parents are not able to get ready to move this quickly. My mom has a bad back and my father is basically blind. They realize they do not want to move to this place and after contacting the facility, was told that NONE of their fees will be returned. In addition to the three months of $2770.00 ($8310.00), they also paid a $2770.00 "community fee" which grants them access to the dining room, games area, library and chapel. This fee on the contract stipulates if the agreement is terminated within 30 days they shall receive a 100% refund of the "community fee". The managers however told them that no fees would be returned.
I am looking for advice on how to go about handling this as they now have no intention of moving to this facility but felt very pressured to "act quickly" so they wouldn't lose their place. Hopefully, they will be able to get at least a portion of their fees returned.
Can this place keep their money and then re-rent it during the same time period?
I have access to the agreement they signed. Thank you in advance.