Hello. My name is XXXXX XXXXX X will be glad to help you.
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Yes I am here.
What is the amount of the damage and would your renter's insurance cover the entire amount?
Thank you for your follow up.
Was a determination made who's fault the fire was and also a claim filed against your insurance?
not yet the insurance company said they would work it out
it was a electral fire
Basically, since there was damage to the rental unit, the landlord has the right to hold on to the security deposit until the claim is resolved. If in fact it is determined that you were not at fault or your insurance company settles the claim if you are at fault, you will be legally entitled to the return of your security deposit.
Unfortunately, I am afraid you would have to wait until the claim is determined and resolved.
ok thank u
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