Is it legal that a company charges its customers a fee to pay their monthly bills? Evey month, if we call into AEP to pay our bills or go to the AEP website to pay our bills, we are charge 2.95 by their bill matrix just to fullfill our contract with AEP and pay our bill.
Optional Information: State/Country relating to question: Ohio Already Tried: I am just curious
It is legal if you agreed to pay a processing fee in the original agreement.
Experience: Over 25 years of legal experience.