How do I cancel a timeshare purchase, 2 months after the contract is signed? I called the salesman the day after the sale to let him know I was canceling the purchase. I did this because he told me I could cancel within 10 days of purchase, without penalty, and to call him if I decided to do that. So I did, and I thought that was the end of it. He said my down payment would be credited to my VISA. When my VISA statement came in without the credit, I called him. He said I needed to have written a letter to the company within the 10 day period; that he is not able to cancel a contract (which is what I thought he would do when he told me to call him if I decided to cancel) But now, after reading the contract, I see I did not follow the rules, and it is too late. I contacted the company and explained the situation. I was advised to write, also, which I did, today. Do you have any suggestions?

Optional Information:
kissimmee, Florida

Already Tried:
After speaking with client service personnel there, this is the letter I am mailing tomorrow, at their suggestion:
November 29, 2008, my husband and I toured the Mystic Dunes Resort in Kissimmee, with salesman Lou Elkaldi. We could not have asked for a more pleasant salesman to show us your beautiful resort. We were apprehensive about purchasing a timeshare, but the sales team is very persuasive, and we were assured we had 10 days in which we could cancel the contract, if we changed our minds about purchasing. Lou told us to call him if we changed our minds.

That evening and the next morning, my husband and I discussed the purchase quite thoroughly, and decided we should not take on the extra expense. That day, while driving home, my husband called Lou to inform him of our decision to cancel the contract. During the conversation, it was my husband’s understanding that by informing Lou of our decision to cancel, the contract was indeed canceled. He also understood we would see a credit on our Visa for the down payment we charged to our Visa. It wasn’t until our statement arrived this week, that I realized something was amiss. The down payment charge was there, but the credit was not. This led me to call Lou, to check on the status of the credit.

Lou said he remembered the conversation regarding our decision to cancel the purchase, but he was not able to do that for us and that to cancel the contract, we needed to have notified Mystic Dunes in writing. He also said this was written in the contract, which I now see is true.

And now, we are locked into a contract we feel will cause a great strain on our budget. I plead ignorance and misunderstanding on our part. I feel part of this misunderstanding has to do with my husband’s communication skills with the English language. He is Croatian by birth, and is sometimes difficult to understand. I beg you to review our situation and consider a reprieve for us. Of course, we would expect to be charged any reasonabl