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frame will not turn on when i follow your procedure

Sent to General Experts December 15 2007 at 10:48 AM
   

the frame was received as gift yesterday. it is under warranty. why should it cost me any money?

 

Optional Information:
North Carolina

Already Tried:
sending e-mail to determine whether to return the gift to giver or to work with you to resolve the problem - the item is new, why should it cost me anything?

Customer (name blocked for privacy)
Status:  Closed   Value: $15
Info Request
December 15 2007 at 1:20 PM (2 hours and 32 minutes and 50 seconds later)
         

Hi Customer (name blocked for privacy).

Thank you for asking your question on Just Answer.

The other Experts and I are working on your answer.

By the way, it would help us to know:

-Could you explain your situation a little more?

Did you believe this post will get to the source/mfg/store where the frame came from?

Thank you again for trusting us with your problem.

Please reply as soon as possible so that we can finish answering your question.



Edited by Edward on December 15 2007 at 2:37 PM
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Edward -- Consultant -- 100% Positive Feedback on 244 General Accepts
Electronic Technician, Mechanic, Handyman, Machinist, Plumber, Electrician, Carpenter.
Answer
December 15 2007 at 2:42 PM (1 hour and 21 minutes and 38 seconds later)
         
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Edward -- Consultant -- 100% Positive Feedback on 244 General Accepts
Electronic Technician, Mechanic, Handyman, Machinist, Plumber, Electrician, Carpenter.
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