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Question

Recently my computer cannot find the printer. Trouble shooter said my printer, hp psc 1315, is not compatable to my computer. It has worked for several years, but now it does not.

Submitted: 921 days and 15 hours ago.
Category: Computer
Value: $15
Status: CLOSED
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Optional Information

Optional Information:
Browser: AOL

Already Tried:
Clicked on Trouble Shooter on the Printer page

Accepted Answer

Hi XXXXXXX,

Have you changed anything recently that would affect the printer? For example, upgrading the operating system, changing the default printer, installing system updates?

Are you able to undo this change, for example restore back to previous settings.

You should be able to download and install again a compatible driver for the printer from the HP website. There are some model variations, so be sure to choose the correct model:
» HP PSC 1315 All-in-One
» HP PSC 1315v All-in-One
» HP PSC 1315xi All-in-One

If this helps, please ACCEPT, otherwise please provide more information so I can help you further.
Peter39337.2782503472

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Expert: Peter
Pos. Feedback: 98.6 %
Accepts: 211
Answered: 9/12/2007

Consultant

B.InfoSci, Media Production Co. CEO, 21 years in IT business PC/Mac/Unix HTML/CSS PHP/Databases

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