Hello XXXXXXX,
I will help you if I can have some info.
What are your Temps.?
What is your Substrate?
Do you have a UVB Light?
Please answer asap and I will give you some instructions to help. Joan Jav917
Veterinary Technician
I am Vet Tech. for 30+yrs. who works with all animals. I do alot of rescue work with small animals.