Do you know the administrator of the plan? You need to contact him for your 401K account information.
Let me know if you have any question. Bonus and Feedback will be highly appreciated!!!
Please note: This advice is provided with the understanding that all the relevant facts have been provided by you. Any change in facts might affect the advice given and hence may not be relied on in such cases.
In that case, I would suggest you to contact the employer and tell them about this and that you would contact Department of labor for help if the employer would not co-operate. I am sure you will get a response back from the Employer.
Certified Public Accountant (CPA)
MBA, CPA