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Memory Stick

Sent to General Experts August 29 2006 at 1:13 PM
   

I am unable to access my memory stick through my USB port. How can I fix it?

 

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Customer (name blocked for privacy)
Status:  Closed   Value: $15
Info Request
August 29 2006 at 1:36 PM (23 minutes and 8 seconds later)
         
REPLIED to Info RequestCheck Mark
What kind of message do you have?

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Lev -- Money-Tax,Investment,Collectibles -- 100% Positive Feedback on 126 General Accepts
Three years with HRB
Reply
August 29 2006 at 1:40 PM (3 minutes and 43 seconds later)
         
Reply to Lev's Post: No message. The stick was connected to the computer and a document was being printed. During the process of the print job spooling, the computer screen went black and the removeable disk drive was no longer accessible.
Customer (name blocked for privacy)
Info Request
August 29 2006 at 4:12 PM (2 hours and 32 minutes and 32 seconds later)
         
REPLIED to Info RequestCheck Mark

Just to be sure that the problem is with the memory stick and not with the print process.

Try not to print. Just create a file, open a files, save an edited file - see if all these operations are work with the memory stick?



The answer is an advisory opinion (not legal or financial advice). After accepting the answer bookmark it - you may return to this page later for reference or to ask for clarification. Appreciate your positive feedback.
Lev -- Money-Tax,Investment,Collectibles -- 100% Positive Feedback on 126 General Accepts
Three years with HRB
Reply
August 29 2006 at 6:32 PM (2 hours and 19 minutes and 42 seconds later)
         
Reply to Lev's Post: When I try to save a document, the Removable disk doesn't come up. It is a Sandisk Micro and previously, a light would come on when it was connected to the computer. That light is not now operating.
Customer (name blocked for privacy)
Info Request
August 29 2006 at 7:37 PM (1 hour and 5 minutes and 5 seconds later)
         
REPLIED to Info RequestCheck Mark

Did you try this memory stick of different computer?

Try to disconnect and connect it again.

Try another USB connection (if you have it).

Try to restart conputer and do this again. (don't try to print)

Do you see the context of the memory stick in the windows explorer?



The answer is an advisory opinion (not legal or financial advice). After accepting the answer bookmark it - you may return to this page later for reference or to ask for clarification. Appreciate your positive feedback.
Lev -- Money-Tax,Investment,Collectibles -- 100% Positive Feedback on 126 General Accepts
Three years with HRB
Reply
August 29 2006 at 7:40 PM (3 minutes and 6 seconds later)
         
Reply to Lev's Post: The context of the memory stick is not in Windows Explorer
Customer (name blocked for privacy)
Info Request
August 29 2006 at 7:57 PM (16 minutes and 54 seconds later)
         
REPLIED to Info RequestCheck Mark

Try Start->Setting->Control Panel->Administartive Tools->Computer Management

Select Storage->Disk Management

Do you see the memory stick listed?

If not - try to disconnect and connect it again. Any luck?



The answer is an advisory opinion (not legal or financial advice). After accepting the answer bookmark it - you may return to this page later for reference or to ask for clarification. Appreciate your positive feedback.
Lev -- Money-Tax,Investment,Collectibles -- 100% Positive Feedback on 126 General Accepts
Three years with HRB
Reply
August 29 2006 at 10:12 PM (2 hours and 14 minutes and 54 seconds later)
         
Reply to Lev's Post: No luck - I think it is dead
Customer (name blocked for privacy)
Answer
August 30 2006 at 5:54 AM (7 hours and 42 minutes and 23 seconds later)
         
REPLIEDCheck Mark
Did you try is on another computer? Also try to clean connector.

The answer is an advisory opinion (not legal or financial advice). After accepting the answer bookmark it - you may return to this page later for reference or to ask for clarification. Appreciate your positive feedback.
Lev -- Money-Tax,Investment,Collectibles -- 100% Positive Feedback on 126 General Accepts
Three years with HRB
Reply
August 30 2006 at 6:13 PM (12 hours and 18 minutes and 31 seconds later)
         
Reply to Lev's Post: I tried 3 other computers - no luck

I will clean the connectors tonight - the memory stick is at home
Customer (name blocked for privacy)
Answer
August 31 2006 at 12:18 PM (18 hours and 5 minutes and 23 seconds later)
         
ACCEPTEDCheck Mark

If the memory stick doesn't work on three different computers - the problem most possible in the memory stick itself.

Please look at the stick - it might have some sort of toggle switch - flip it and try again.



The answer is an advisory opinion (not legal or financial advice). After accepting the answer bookmark it - you may return to this page later for reference or to ask for clarification. Appreciate your positive feedback.
Lev -- Money-Tax,Investment,Collectibles -- 100% Positive Feedback on 126 General Accepts
Three years with HRB
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