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close program to prevent viruses
Sent to General Experts August 15 05:31 PM

i had downloaded the program morpheus and have regretted this decision almost immediatley. it has served no purpose other then to give my computer viruses. i have tried to follow every instruction to remove this program, but it is not working. the problem i continue to have, is that it keeps telling me in order to remove it, it has to be closed, or that it is currently running and must be closed in order to continue. i have no idea how to close this. it is making me crazy. most of the icons are gone, and i dont know what to do. im afraid to go back on at this point, only because of the viruses and even if i do go on, i figure when i close the window, i have closed the program. apparently i am wrong. would it be possible to direct me on how to close this horrible program and uninstall it. your help is GREATLY APPRECIATED, and thank you so much in advance

 

Customer (name blocked for privacy)
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August 15 7:01 PM (1 hour and 29 minutes and 37 seconds later)
         
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