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TELEVISON PICTURE DISRUPTION

Sent to General Experts July 27 2006 at 4:39 AM
   

We have a 2005 toshiba theaterview SD, we purchased a few months ago. Several times while watching, the picture disappears except for a microthin line of brightness across the middle of the screen- horizontal- which appears to be the picture condensed into a tiny space help

 

Customer (name blocked for privacy)
Status:  Closed   Value: $9
Info Request
July 27 2006 at 6:54 AM (2 hours and 15 minutes and 1 second later)
         
REPLIED to Info RequestCheck Mark
Hi Customer (name blocked for privacy). Thank you for asking your question on Just Answer. The other experts and I are working on your answer. By the way, it would help us to know:

-Is this set still under warranty?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

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John Baker -- Electronics Tech -- 100% Positive Feedback on 140 General Accepts
30 Plus years Electronic Tech - 50 + Years Handy Man - 50+ years Gardner - Researcher - Home Owner -
Reply
July 27 2006 at 7:44 AM (49 minutes and 42 seconds later)
         
Reply to John Baker's Post: It is under limited warranty after 90 days. I would like to see if this is a common problem before I have to lug this very large TV to an "authorized Service center." It happens sporadically, but suddenly, spontaneously the screen goes black as if the picture has contracted hoizontally, into an, almost imperceptible, thin line. The sound remains and within the thin horizontal line you can see the moving lights of the broadcast still occurring. often, if I turn the set off and back on, it returns to normal only to occur later.
Customer (name blocked for privacy)
Answer
July 27 2006 at 7:54 AM (9 minutes and 44 seconds later)
         
ACCEPTEDCheck Mark
This can be a common problem in all sets but it is an indication that repair is necessary. The circuitry in the set is defective. A very common possible cause is a cold solder connection. Turning the set off and back on will cause a increase in voltage that will temporary make the connection conduct. Hitting the set sometimes will also make the set work temporary. This is a problem that should be repaired. Intermittent problems can be hard to detect without the proper equipment and training. I would suggest that you have your set repaired before the warranty expires. Unless repaired this will be a more frequent occurring problem.

Edited by #1 Expert on July 27 2006 at 7:54 AM

If my answer is acceptable please click the (green) accept button.

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John Baker -- Electronics Tech -- 100% Positive Feedback on 140 General Accepts
30 Plus years Electronic Tech - 50 + Years Handy Man - 50+ years Gardner - Researcher - Home Owner -
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