Ask Your Question. Experts Answer You ASAP.

B & W digital photos

Sent to General Experts July 13 2006 at 10:07 AM
   

The image in my Canon A700 LCD display is black and white. I want to print the photo black and white. But it keeps coming out as orange and black. The instruction books say nothing about this. The printer is a Cannon iP4000. What should I do?

Customer (name blocked for privacy)
Status:  Closed   Value: $15
Info Request
July 13 2006 at 10:50 AM (43 minutes and 16 seconds later)
         
REPLIED to Info RequestCheck Mark

Hi Customer (name blocked for privacy). Thank you for asking your question on Just Answer. The other experts and I are working on your answer. By the way, it would help us to know:

-Could you explain your situation a little more?

-What program are you using to print the photo?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

Picture
John Baker -- Electronics Tech -- 100% Positive Feedback on 140 General Accepts
30 Plus years Electronic Tech - 50 + Years Handy Man - 50+ years Gardner - Researcher - Home Owner -
Reply
July 13 2006 at 12:17 PM (1 hour and 26 minutes and 54 seconds later)
         
Reply to John Baker's Post: If I print via the computer, a MAC, the program is the one that came with the computer: Canon Digital Camera Solution Disk ver 28.2.

The black and white image prints as shades of orange and black.

If I print directly from the camera, the image on the LCD is B&W, but the print is, again, shades of orange and black.

There is no problem with printing full-color images.
Customer (name blocked for privacy)
Info Request
July 13 2006 at 12:48 PM (30 minutes and 36 seconds later)
         
REPLIED to Info RequestCheck Mark
Have you set the printer's property to gray scale or B&W?
Picture
John Baker -- Electronics Tech -- 100% Positive Feedback on 140 General Accepts
30 Plus years Electronic Tech - 50 + Years Handy Man - 50+ years Gardner - Researcher - Home Owner -
Reply
July 15 2006 at 2:05 PM (2 days and 1 hour later)
         
Reply to John Baker's Post: Yes. Eventually --- through searching --- I found grayscale. There were no instructions that mentioned it.

The problem appears to be resolved.
Customer (name blocked for privacy)
Reply
July 15 2006 at 2:06 PM (51 seconds later)
         
Reply to John Baker's Post: Yes. Eventually --- through searching --- I found grayscale. There were no instructions that mentioned it.

The problem appears to be resolved.

Please advise as to how I pay you for your assistance.
Customer (name blocked for privacy)
Think you can answer this question?
Login or Become an Expert

Related Answers

 

DISCLAIMER: You acknowledge that any information you may obtain from individuals you contact through use of the JustAnswer service comes from those individuals, not from JustAnswer, and that JustAnswer is not in any way responsible for any of the information these third parties may supply. The site and services are provided "as is" with no warranty and no representations are made regarding the qualification of an Expert. Responses and comments on JustAnswer are for general information and are not intended to substitute for informed professional advice (such as medical, legal, investment or accounting) and do not establish a professional-client relationship. JustAnswer is not intended or designed to address EMERGENCY QUESTIONS which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

JustAnswer > General