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Sony plasma tv

Sent to General Experts July 08, 2006 4:01 p.m.

I have a sony plasma KE-32TS2U. There is a horizontal line comeing from the right side about 3 in from the edge. There is any way I can fix this problum through service mode.
Thank you
Kan

Customer (name blocked for privacy)

Status: Closed Value: $10

Info Request
July 08, 2006 7:27 p.m. (3 hours and 25 minutes later)

REPLIED to Info Request

Hi Customer (name blocked for privacy). Thank you for asking your question on Just Answer. The other experts and I are working on your answer. By the way, it would help us to know:

-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

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John Baker -- Electronics Tech -- 100% Positive Feedback on 140 General Accepts
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Reply to John Baker
Sent July 09, 2006 1:29 p.m. (18 hours and 1 minute later)

Hi The line was not horizontal it is Vertical. I am really sorry about this confusion. When on the TV the line comes in the right edge, then moves about 3 in from the edge and stays. Some time it change color (blue, red, green)

Customer (name blocked for privacy)

Info Request
July 09, 2006 5:19 p.m. (3 hours and 50 minutes later)

Will the line disappear or change, when the antenna, cable box, or receiver is disconnected?

John Baker -- Electronics Tech -- 100% Positive Feedback on 140 General Accepts
30 Plus years Electronic Tech - 50 + Years Handy Man - 50+ years Gardner - Researcher - Home Owner -

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