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Samsung Plasma TV model HP-S4253: Does not receive cable signal, just blue screen with 'no signal received'. When cable is in air jack it picks up local channels. I plugged into another cable location with same results.

Submitted: 69 days and 2 hours ago.
Category: TV
Value: $24
Status: AWAITING CUSTOMER ACTION
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Optional Information

Make: Samsung
Model: HP-S4253

Already Tried:
Plugged jack into different cable outlet. Surfed with remote thru AV1, AV2 etc.

Posted by euro-pro llc 68 days and 17 hours ago.

Info Request

Hi,

I will try to help you with this question.

Can you please provide the model code and the version of the unit,you can find this information on the label on the right side of the tv.

It should be something like HPS4253X/XAA and then there will be a ver#SD01or something like this.

There are many versions under the same model#,and I need to correctly identify this unit,in order to provide you the correct part#,

Thank you

68 days and 10 hours ago.

Reply

Model Code HPS4253X/XAA Type CD42P7

Posted by euro-pro llc 68 days and 7 hours ago.

Info Request

Thank you for the reply,

The model code is the correct one,but I would need the VER#(or version#) listed only on the label on the right side of the tv.

It should be one of the following:

HPS4253X/XAASD01
HPS4253X/XAA0005
HPS4253X/XAASG04
HPS4253X/XAASG02
HPS4253X/XAA0001
HPS4253X/XAASD03

Every one of the above version will use different parts,

Thank you

68 days and 6 hours ago.

Reply

Version SG04 Serial # B15G3CFLB02449H

Accepted Answer

Hi,

Thank you for the info.

Since the tuner is not working on "cable" and you already tried the tv set with another cable input signal,the issue with this tv set will be the main board.This is the board where the tuner is,and this is a board level repair(no components available).

The part# for this main board is:

BN94-00859B

It seems to be available at:

http://www.partstore.com/SearchResults.aspx?q=BN94-00859B&hiddenInputToUpdateATBuffer_CommonToolkitScripts=1&x=15&y=12

It is not very hard to replace,but you still need some electronic background ,and experience to do it.

there are no adjustments necessary after replacing this board ,it should be already preprogrammed and adjusted out of the box!

If you are not comfortable to perform this repair,add another $100 as labor fee.

I hope this will help you to fix this tv,

Thank you and have a great day!

 

 

Picture
Expert: euro-pro llc
Pos. Feedback: 100.0 %
Accepts: 317
Answered: 1/5/2010

Technician

18 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

68 days and 2 hours ago.

Reply

I am very satisfied to receive an educated answer within a reasonable period of time and at an affordable price.

Posted by euro-pro llc 68 days and 1 hours ago.

Info Request

Thank you vey much!

Have a great day!

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