Thanks. Normally when this happens it can be due to an infection in the computer. Download/Save ComboFix and run it for me and then test out the adobe flash.

(IMPORTANT) Click OK to continue on those popup messages from combofix, DO NOT disable the anti-virus, just click OK to go on and you might have 3 different OK boxes to pop up, and if it ask to download the recovery console just click no.

Try to run COMBOFIX and it will take about 5 minutes to complete tops. The Microsoft Level 2 Techs use this and nothing gets past it. This is a FREE scan and it does not install anything on your computer, it runs from the command prompt!

http://www.combofix.org/downloadlink.php <<<<<

1) Save it to your desktop

2) Run It

When it is done, you will get a notepad with the report. If anything was deleted it will show you at the top like this....

(((((((((((((((((( other deletions )))))))))))))))))))

Here is you a guide just in case you want to see what happens.

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

After that, close the notepad, restart your computer, and everything should be back to normal.

BEST OF LUCK!
GOD BLESS!

:)

Thanks. It could be. Download and Install Adobe Flash Player using the link below.

http://tinyurl.com/yfyejbn

BEST OF LUCK!

Try to go to www.youtube.com and look at a movie, etc...

Thanks!

For adobe flash player, if it installed successfully, go to your control panel and into add/remove programs and it will be listed there.

:)

You cant. Adobe Flash Player is not really what you call a player. Its an add on for Internet Explorer or FireFox to use. However, if you want a player provided by Adobe, you need to download and install Adobe Shockwave Player.

www.adobe.com

:)

ok. Try ccleaner.

Download/Install CCLEANER. Here is the link...

http://www.filehippo.com/download_ccleaner/

Click Download The Latest Version in the top-right hand corner. Once you have this software installed, run it for me. Now i want you to do this with it.

1) Check all boxes under these Categories

- Internet Explorer

- Windows Explorer

- System

- Advanced (DO NOT CHECK WIPE FREE SPACE FOR NOW)

Wipe Free Space is like Disk Defragment, its very good to use but it takes a while to run it.

2) Click Run Cleaner

3) Click Registry on the main left hand side column

4) Click Scan for Issues

5) Click Fix Select Issues

6) Click No

7) Click Fix All Select Issues

8) Click Ok

9) Click Close

10) Close CCLEANER