JustAnswer > Computer
Ask A Question|Register|Login|Help
JustAnswer

Computer
Ask a Computer Question, Get an Answer ASAP!

Have your own Computer question?

14 Tech Support Specialists are Online Now
characters left:
Not a Computer Question?

Related Computer Topics:

  • Att
    • ,
  • Box
    • ,
  • Fix
    • ,
  • Ibm
    • ,
  • Run
    • ,
  • Set
    • ,
  • Dell
    • ,
  • Cost
    • ,
  • File
    • ,
  • Link
Bookmark and Share

Question

I am at wits end. I have a Dell E310 running Windows XP, IE8. I have attempted to download FLASHPLAYER about 50 times. I have tried everything suggested and some that haven't been. As soon as I click download, IE locks up and I have to close it. Can you set me right so I can get this downloaded? I'd appreciate it.

Submitted: 15 days and 8 hours ago.
Category: Computer
Value: $14
Status: CLOSED
+
Read More

Optional Information

Computer OS: Windows XP
Browser: IE

Already Tried:
Download of FLASHPLAYER causes IE8 to lock up. I have tried the suggestions in the troubleshooting, and changed all security settings mentioned and some that weren't.

Posted by Andy 15 days and 8 hours ago.

Info Request

Hello !!

Was flash player working on your computer in past ?

How did it get deleted

Did you try any other browser

Andy

15 days and 8 hours ago.

Reply

Yes, version 9x was installed and working. One of the suggestions was to uninstall obsolete versions so I did, and none is currently on the machine. I am an ATT customer, so I also tried their browser with the same results. Thanks Andy.

Neil

Posted by Andy 15 days and 8 hours ago.

Answer

Hi !!

Please do this and let me know.

Please goto this link :
http://support.microsoft.com/kb/923737

On that page, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.

Then restart computer and login to Justanswer.com again and then goto My Questions and reply to this question.

Also, try to install Flash player now from Adobe website (google it).

Let me know

--------------------------------------------------------------------------------------------------------------

If this helped, please click "ACCEPT". I am paid only when you "ACCEPT"

 

If it did not help, please let me know instead of leaving a Negative Feedback.

Positive Feedback and BONUS are always appreciated.


Andy

15 days and 8 hours ago.

Reply

SUCCESSFUL: MSG "FLASHPLAYER V10.0.3.18 successfully downloaded" displayed. I've lost my GOOGLE toolbar and I suppose I will have to try to remember what other stuff I had that has been wiped out, but at least this nut has been cracked. Can you give me a clue about what was wrong so I don't hose it up again? Incidentally, I was attempting the download from the ADOBE website each time. I was a mainframe programmer for 25 years, IBM IMS, CICS, COBOL but this point and click stuff absolutely baffles me. I appreciate your help. IF you'll just take a moment to respond to this, I will gladly ACCEPT, well worth the cost to me.

Accepted Answer

Hi !!

Awesome !!! ... its just a bug in IE8 ... I would recommend you to use Firefox ..

Please click "ACCEPT" to pay me for my work. I am paid only when you "ACCEPT"

 

Positive Feedback and BONUS are always appreciated.


Andy

Picture
Expert: Andy
Pos. Feedback: 99.4 %
Accepts: 
Answered: 11/5/2009

Computer & Internet Consultant

11yrs exp., Computer Engineer, Internet expert, Website developer, SEO, Cust. support.

+
Read More

Related Computer Questions

  • Hi there, hope someone can help me. My iP90 printer won't pr...
  • Received Windows EX Pro OS cd from Dell - Vista Business not
  • ok my phone was jamming up tried restoring 3 times didnt wor...
  • how to set up the ps3 with a network spliter
  • How do I update my video and sound codec?
  • Now I Have a new peoblem that I created. I have been transfe...
  • hi i down loaded the skype and i can not get pass my name
  • I have not been able to register for American Greetings



Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Question List | Become an Expert | Terms of Service | Security & Privacy | About Us
© 2003-2009 JustAnswer Corp.