Question

Hello, My original mortgage went bankrupt and my loan was transferred to Ocwen in August. I've sent in two loan modification packages to Ocwen, only to be told that my information is incomplete, after being told previously by someone else that they had everything they needed. These people call me everyday; they never leave messages and most of the time when I try to answer, their automated phone system tells you to "please hold," then it disconnects. I've been also been getting about three notices a week. I have asked them why they call me everyday when I have a payment arrangement already worked out with them and they tell me that they are allowed to because I'm behind. Is it legal to continually call someone who already has a payment arrangement in place? Is there any action I can take, legal or otherwise? Thank you for your time.