Hello!
I have received your question regarding the Dell Media Direct re-installation.
The reinstallation is possible without Dell re-imaging your hard drive.
The best reference for the reinstallation process is to follow these steps outlined from Dell's website:
Restart the system and press <F2> at the Dell splash screen.
Use the <Down Arrow> key to highlight the Device Info field.
On the right pane, confirm the Primary Hard Drive size.
Reinstall the operating system.
Insert the MediaDirect installation CD into the optical drive.
Press <Enter> to copy files to the MediaDirect partition and begin the installation.
When Installation Complete appears, press <Enter>.
Press the Power button to shut down the computer.
Press the Media Direct button and allow Media Direct to start up.
Perform several functions, such as playing a movie or viewing pictures to verify Media Direct is working properly.
If this completes your question, please use the green Accept button to close the case and confirm your acceptance.
Thank you!
Information Systems Manager
10 yrs network experience, 5 years in mgmt. Trained in Cisco ICND, Project Mgmt, Microsoft products
Thanks John,
You have confirmed what I suspectedi.e. the OS will have to be reinstalled. This will mean Reinatalling all other progs -HP,Kaspersky,bBand.& a host of Win updates.
I will contact Dell for a warranty claim.
Ron Fitzpatrick