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Question

dell dimension 4700 series service tag 7N5Z661 NIC failure ..... following file is missing or corrupt: windows\system32\config\system what is the problem and how do i fix it?

Submitted: 17 days and 10 hours ago.
Category: Computer
Value: $18
Status: CLOSED
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Optional Information

Computer OS: Windows XP
Browser: Other

Already Tried:
nothing it will not go past this screen

Accepted Answer

Unfortunately this means your windows installation is corrupt. The only way to fix this is to do a repair installation with an original windows xp disc or to use the recovery disc that came with the machine to completely reinstall windows. However if you use the recovery disc you will lose all the data on the machine. If you do not have an original windows xp disc a technician will be able to fix this for you without lossing the data on the machine but for you to do it yourself you would need to buy an original xp disc the recovery disc will not work.

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Expert: PC Specialist
Pos. Feedback: 97.2 %
Accepts: 
Answered: 11/5/2009

Computer Support Specialist

8 years experience in the IT field and in customer support.

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