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Question

Hi, used to type the first letter of a mail address and a list appeared. have lost this function. please advise how I can retreive it. regards

Submitted: 16 days and 17 hours ago.
Category: Computer
Value: $15
Status: CLOSED
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Optional Information

Computer OS: Windows XP

Posted by John 16 days and 15 hours ago.

Info Request

Hello!

 

I have received your question regarding the list of email addresses.

 

Have you recently upgraded any software on your computer?

 

What program are you using for email?

 

thank you!

16 days and 14 hours ago.

Reply

email is microsoft outlook

have not loaded any upgrades

 

regards

Accepted Answer

The file that is used to store these addresses is located in the following folder:

 

C:\Documents & Settings\username\Application Data\Microsoft \Outlook

 

There will be a file called Outlook.NK2 where

 

If this file becomes corrupt or unusable, the addresses are no longer accessible.

 

We can attempt to perform all updates on Microsoft Office. This may correct the problem, however it's not likely.

 

To perform the update steps, please go to the website:

 

http://update.microsoft.com

 

Perform a scan, and download and install any required updates for Windows or Office. Once that is completed, please reboot and check Outlook again.

 

Thank you.

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Expert: John
Pos. Feedback: 100.0 %
Accepts: 
Answered: 11/5/2009

Information Systems Manager

10 yrs network experience, 5 years in mgmt. Trained in Cisco ICND, Project Mgmt, Microsoft products

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