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Question

I woke up to a locked up computer. It wont boot back up what do I do

Submitted: 17 days and 21 hours ago.

Category: Computer

Value: $18

Status: CLOSED

Computer OS: Windows Vista

Already Tried:
pushing all four buttons f10, f11, f9, and esc

Posted by Ryan H 17 days and 21 hours ago.

Info Request

Hi,

What does it say on the screen when you try to boot up?

17 days and 21 hours ago.

Reply

it is a blue screen that says hp with invent under it. then near the bottom it has under that then on the the right and under that

Posted by Ryan H 17 days and 21 hours ago.

Info Request

What is the model number of the computer?

Thanks!

17 days and 21 hours ago.

Reply

hp pavilliona6642p PC

Posted by Ryan H 17 days and 21 hours ago.

Answer

Can you please insert your Restore CD that came with the computer and restart your computer, then the installation CD should load, try to do a startup repair.

Let me know,

Thanks!

17 days and 21 hours ago.

Reply

I dont think it came with one. I think I was prompted to make one and dont think I ever did

Posted by Ryan H 17 days and 21 hours ago.

Answer

Ok, most likely something with your startup files has been corrupted.

To reach the recovery partition, you must press F11 immediately when the computer turns on, and keep pressing it (one second apart) until the Recovery manager comes up. If this does not work, you will have to order Recovery CD's from HP, in order to recover the system. I can also help you once you recieve your recovery CD.

Let me know if you have any other questions, otherwise please click ACCEPT.

Thanks,

Ryan

17 days and 20 hours ago.

Reply

So if I know someone who has a recovery disk for Vista I can use theirs. Or can I make one from my lap top it is a compaq on XP

Posted by Ryan H 17 days and 20 hours ago.

Info Request

Well, you can use another disk to start the installation process, then you can choose to do a "Startup" repair. Which will allow you to repair these files.

First, can you press F8 when the computer starts and let me know if you have any options?

17 days and 20 hours ago.

Reply

Nope it did nothing

Accepted Answer

Ok, then yes, find a Vista CD or order your recovery CD's and then do a startup repair. You can also do a full re-installation with these disks but that is last resort.

Accepts:
Expert:	Ryan H
Pos. Feedback:	98.9 %
Answered:	11/5/2009

Computer Support Specialist

A+ Certified Technician - 10 Years experience working with all types of computer systems.

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Question

I woke up to a locked up computer. It wont boot back up what do I do

Optional Information

Computer OS: Windows Vista

Already Tried:
pushing all four buttons f10, f11, f9, and esc

Info Request

Hi,

What does it say on the screen when you try to boot up?

Reply

it is a blue screen that says hp with invent under it. then near the bottom it has under that then on the the right and under that

Info Request

What is the model number of the computer?

Thanks!

Reply

hp pavilliona6642p PC

Answer

Can you please insert your Restore CD that came with the computer and restart your computer, then the installation CD should load, try to do a startup repair.

Let me know,

Thanks!

Reply

I dont think it came with one. I think I was prompted to make one and dont think I ever did

Answer

Reply

So if I know someone who has a recovery disk for Vista I can use theirs. Or can I make one from my lap top it is a compaq on XP

Info Request

Well, you can use another disk to start the installation process, then you can choose to do a "Startup" repair. Which will allow you to repair these files.

First, can you press F8 when the computer starts and let me know if you have any options?

Reply

Nope it did nothing

Accepted Answer

Ok, then yes, find a Vista CD or order your recovery CD's and then do a startup repair. You can also do a full re-installation with these disks but that is last resort.

Computer

Have your own Computer question?

Related Computer Topics:

Question

I woke up to a locked up computer. It wont boot back up what do I do

Optional Information

Computer OS: Windows Vista Already Tried: pushing all four buttons f10, f11, f9, and esc

Info Request

Hi,What does it say on the screen when you try to boot up?

Reply

it is a blue screen that says hp with invent under it. then near the bottom it has under that then on the the right and under that

Info Request

What is the model number of the computer?Thanks!

Reply

hp pavilliona6642p PC

Answer

Can you please insert your Restore CD that came with the computer and restart your computer, then the installation CD should load, try to do a startup repair.Let me know, Thanks!

Reply

I dont think it came with one. I think I was prompted to make one and dont think I ever did

Answer

Reply

So if I know someone who has a recovery disk for Vista I can use theirs. Or can I make one from my lap top it is a compaq on XP

Info Request

Well, you can use another disk to start the installation process, then you can choose to do a "Startup" repair. Which will allow you to repair these files. First, can you press F8 when the computer starts and let me know if you have any options?

Reply

Nope it did nothing

Accepted Answer

Ok, then yes, find a Vista CD or order your recovery CD's and then do a startup repair. You can also do a full re-installation with these disks but that is last resort.

Related Computer Questions

Computer OS: Windows Vista

Already Tried:
pushing all four buttons f10, f11, f9, and esc

Hi,

What does it say on the screen when you try to boot up?

What is the model number of the computer?

Thanks!

Can you please insert your Restore CD that came with the computer and restart your computer, then the installation CD should load, try to do a startup repair.

Let me know,

Thanks!

Well, you can use another disk to start the installation process, then you can choose to do a "Startup" repair. Which will allow you to repair these files.

First, can you press F8 when the computer starts and let me know if you have any options?