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Question

I am unable to delete messages on one email account of the five that this computer monitors. This just happened today.

Submitted: 17 days and 18 hours ago.
Category: Computer
Value: $14
Status: CLOSED
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Optional Information

Computer OS: Windows XP
Browser: Firefox

Already Tried:
changing junk files settings.

Posted by Ben M 17 days and 18 hours ago.

Info Request

Hello XXXXXXXXX:

Thank You for contacting Just Answer.

What program do you use for the e-mail?

Does this use the web(firefox or Internet Explorer) or a program?

What is the domain of the e-mail @_______.com?

Thank You,

Ben

17 days and 18 hours ago.

Reply



Thunderbird email client



XXXXX@XXXXXX.XXX

I added an additional email accont to the computer today. The computer checks 5 accounts. All of the settings seem the same, but this one account (my wife's account of course) stopped allowing deletions of emails this p.m.

Accepted Answer

Hello XXXXXXXXX:

Thank You,

I would try system restore.

Restore my computer to an earlier time.




Thank You,

Ben

Picture
Expert: Ben M
Pos. Feedback: 95.7 %
Accepts: 
Answered: 11/5/2009

Computer Support Specialist

Computer Specialist 10 years of computer repair with 2 years of Tech Support Experience

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