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Question

I have an IOmega Superslim DVD connected to a Sony netbook model VCPW111XX and currently having problems with burning music CDs with Itunes. I am trying to find the drivers for this SuperSlim DVD to update my netbook but can not find them. Could you send them to my email at XXXXX@XXXXXX.XXX. Thanks for your help Arnulfo Richards

Submitted: 17 days and 22 hours ago.
Category: Computer
Value: $18
Status: CLOSED
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Optional Information

Computer OS: Windows XP
Browser: IE

Already Tried:
Update my Itunes with the latest version and netbook with latest service pack and from Sony support

Posted by Claws224 17 days and 22 hours ago.

Answer

Hi,


According to Iomegas website:-

 

"Drivers are not required to be downloaded. All necessary drivers are included in Windows XP. This means that your drive will be detected as a DVD-ROM drive unless DVD/CD burning software is installed. If supported by Windows XP, you may be able to burn CD's using the Windows XP built-in burning software." https://iomega-na-en.custhelp.com/cgi-bin/iomega_na_en.cfg/php/end user/std_adp.php?p_faqid=16742&p_created=1107911251&p_sid=UfKUL8Mj&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0xMiwxMiZwX3Byb2RzPTUsMjEmcF9jYXRzPTUwJnBfcHY9Mi4yMSZwX2N2PTEuNTAmcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3NjZl85PTE3MiZwX3BhZ2U9MQ**&p_li=&p_topview=1

 

 

So having said that can you tell us what sort of issues you are having with the drive and what errors you are getting?

 

Thanks

 

Eric

17 days and 16 hours ago.

Reply

when trying to burn a amusic cd with itunes, after preparing the music when itunes can not write the cd and report an error 4000.

Accepted Answer

Ok,

 

By the sounds of things iTunes is not registered correctly as your Audio CD burning program.

 

To try to fix this can you click Start then open control panel and open the Add/Remove
Programs application then look in the list for iTunes and single click it to select it then choose change/uninstall and click on repair and let it run.

 

Once it has repaired can you reboot then let me know if it will allow you to burn a CD or not.

 

Thanks

Eric

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Expert: Claws224
Pos. Feedback: 99.5 %
Accepts: 
Answered: 11/5/2009

IEEE Network Engineer, Microsoft

approx 20 years of experience from software to hardware design

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