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Question

i keep getting this alpha antivirus popping up on my computer, trying to get me to purchase it i dont want it its even in my security center trying to get me to activate it-i dont want it i already have avast antivirus on my computer i used the revouninstaller and it took it out of my programs in my contol panel but its at the bottom of my computer and keeps coming up each time i start my computer.can you please help me get rid of it thank you

Submitted: 18 days and 23 hours ago.
Category: Computer
Value: $9
Status: CLOSED

Accepted Answer

Hi !!

Please do this and let me know.

Please download - click here >> Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Press Ctrl+D to save this page as Favorite/Bookmark so that you can click on it to reach me after you restart computer.

Restart your computer now and let it load normally. And see if problem persists.

Let me know so that we can continue.

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Andy

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Expert: Andy
Pos. Feedback: 99.4 %
Accepts: 
Answered: 11/4/2009

Computer & Internet Consultant

11yrs exp., Computer Engineer, Internet expert, Website developer, SEO, Cust. support.

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