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Question

I have a HP 1300 series Laser printer and I just bought a Toshiba laptop with Windows 7. Can't get the printer to work. I used the installation diskett and it doesn't recognize the drivers. What can I do.

Submitted: 17 days and 23 hours ago.
Category: Computer
Value: $9
Status: CLOSED
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Optional Information

Computer OS: Windows 7
Browser: Firefox

Already Tried:
I've only tried to use the installation disk from the printer and it's not working.

Posted by Jerry Hannell 17 days and 23 hours ago.

Info Request

hello sir

 

are you using Windows 7 32 bit or 64 bit?

17 days and 23 hours ago.

Reply

32 bit.

Accepted Answer

hello sir

 

thank you for the info.

 

your Windows 7 is already got your device drivers in its root.

 

in other words, just connect your printer, go to your printers section (control panel / printers) and select ADD A NEW PRINTER.

 

it will ask you what type of printer your are using. LOCAL or NETWORK? select LOCAL and go on. it will ask you to select your driver from the list. from left, select HP, from right, select OFFICE 1300

 

and finish installation.

 


i hope that helps,

if you need to ask questions, or if this does not help for any reason, just hit "reply" and i will be happy to assist your further

Regards

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Expert: Jerry Hannell
Pos. Feedback: 98.7 %
Accepts: 
Answered: 11/4/2009

Computer Support Specialist

Experience in Windows environment. ASP, Visual Basic, Ajax

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