Hi,

I have reviewed the guide - what didn't work? Where does it fall over?

Thanks.

Hi,

I am not sure I can agree yet

Did you see this guide?

I just want to know if we are working from the same knowledge.

http://www4.sprint.com/pcsbusiness/downloads/Sprint_Mobile_Broadband_Setup_Guide.pdf

Hi,

Is the behavior the same over a reboot?

It sounds like it is working but maybe it is still a configuration issue:

Try Reboot - and unplug USB -

Open a terminal/console.

Type: uname -a

(this will be output of your Kernel name - tell me what it says)

Attach the modem and wait 30 seconds

Type: lsusb

(This should tell you the vendor and product ID's)

Type: ls /dev/ttyU* /dev/ttyA* /dev/ttyH*

(to see any port created)

Type: dmesg

(last lines show ports and storage drive created sr1??)

Type: eject sr1

(replace 'sr1' with the one found on dmesg)

wait 30 seconds and retry lsusb and ls /dev/...

Try Type: sudo wvdialconf

(if any /dev/ttyUSBx was found)

IF not managed

Type: sudo modprobe usbserial vendor=0xABCD product=0xEFGH
('ABCD' and 'EFGH' are from the last lsusb command)

retry

Type: sudo wvdialconf

Hi,

Once you are connected - can you please go to a console window and type the following:

Type: sudo /etc/init.d/networking restart

Then

Type: ifconfig

You should see eth0 BROADCAST UP and an IP address.

Try to connect to the web.

Thanks.

Level 3 Communications (Broomfield, CO, US)

Verizon (Reston, VA, US)

GTE (Irving, TX, US)

One Connect IP (Albuquerque, NM, US)

OpenDNS (San Francisco, CA, US)

Exetel (Sydney, AU)

VRx Network Services (New York, NY, US)

SpeakEasy (Seattle, WA, US)

Sprintlink (Overland Park, KS, US)

Cisco (San Jose, CA, US)