JustAnswer > Computer
Ask A Question|Register|Login|Help
JustAnswer

Computer
Ask a Computer Question, Get an Answer ASAP!

Have your own Computer question?

18 Tech Support Specialists are Online Now
characters left:
Not a Computer Question?

Related Computer Topics:

  • Log
    • ,
  • User
    • ,
  • Click
    • ,
  • Model
    • ,
  • Works
    • ,
  • Button
    • ,
  • Manual
    • ,
  • Number
    • ,
  • Router
    • ,
  • Update
Bookmark and Share

Question

When I turn my computer on, it can't find the wireless router, I have to turn off the computer and then unplug the router then plug it back in, wait a couple of minutes and then turn my computer back on and it works. I have two computers an iMac and a Dell and it is the sane with both. Can you tell me why this is happening? Also ever since I put in the router my e-mail will not work.

Submitted: 19 days and 9 hours ago.
Category: Computer
Value: $18
Status: CLOSED
+
Read More

Optional Information

Computer OS: Windows XP
Browser: IE

Already Tried:
Turning off the computer and unplugging the router, plugging it back in and turning the computer back on, this info I got from my brother who is a IT Tech.

Accepted Answer

Update the firmware on the router. Sounds like an internal router problem. Go to the manufacturers website, the support section, enter your model number and download the firmware. Then log into the router (Follow the user manual) to upload the firmware onto the router. Once this is done, you may experiance better reliablity.


Please click the ACCEPT button if this works, otherwise let me know and I will help you further.

Thanks,

Ryan

Picture
Expert: Ryan H
Pos. Feedback: 98.9 %
Accepts: 
Answered: 11/4/2009

Computer Support Specialist

A+ Certified Technician - 10 Years experience working with all types of computer systems.

+
Read More

Related Computer Questions

  • XXXXXXXXXX mm4.inphomatch.com Found this number on phone bil...
  • My samsung 193v monitor comes on for a few seconds and then
  • my sound system is not working
  • A10-S169 won't recoginze PCMCIA devices
  • can i see pictures online that were sent from my wifes pho
  • Domain name for a lead generation service
  • Please give me step by step instructions to stop/shut up the
  • Where can I do a course in internet marketing



Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Question List | Become an Expert | Terms of Service | Security & Privacy | About Us
© 2003-2009 JustAnswer Corp.