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Question

i have a acer aspire 5315 and i would like to fully restore it i have tried doing it through acer and it just restarts and nothing happens i dont have a disc so is there any other way i can do it

Submitted: 19 days and 17 hours ago.
Category: Computer
Value: $14
Status: CLOSED
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Optional Information

Computer OS: Windows Vista
Browser: IE

Already Tried:
i have tried restoring to factory settings through acer erecovery management i have tried alt+f10 which was suggested by another acer user on an online forum

Posted by Claws224 19 days and 17 hours ago.

Info Request

Hi,


Can you tell us what happened when you tried the ALT+F10 key combination?

 

Thanks

19 days and 17 hours ago.

Reply

it came up with a boot page but i didnt recognise any of the information being relavent

Posted by Claws224 19 days and 17 hours ago.

Info Request

Ok,


Can you tell me if this is what you saw

 

Edit windows boot options for: Microsoft Windows Vista

Path: \Windows\system32\winload.exe

Partition: 2
Hard Disk: d2431bca

[ /NOEXECUTE=OPTIN]

 

Let me know


Thanks

19 days and 17 hours ago.

Reply

yes that looks similiar to what i saw

Posted by Claws224 19 days and 17 hours ago.

Answer

Ok,

 

In that case we have two options, The first would be for you to just order a set of Restore disks from Acer which you can get by following this link and will cost you the price of shipping if the machine is out of warranty https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

 

The other option is to attempt to repair the recovery partition,however I cannot promise it will work as it is a very hit and miss process which depends on how badly the recovery partition is damaged.

 

Let em know which you prefer.


Thanks

Eric

19 days and 17 hours ago.

Reply

i am not confident with trying it my self so i will try and order the disk

Accepted Answer

Ok,

 

The restore disk will take care of you and as a bonus it will also restore the factory restore partition so that if you have issues again in the future you will be able to use the Alt+F10 option.

 

If you need any help in the future just let us know


Thanks

Picture
Expert: Claws224
Pos. Feedback: 99.5 %
Accepts: 
Answered: 11/2/2009

IEEE Network Engineer, Microsoft

approx 20 years of experience from software to hardware design

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