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Question

For many years, I've been managing my AT&T Worldnet email with Eudora 5.1. I also access this email from a different ISP (also for many years). A few weeks ago, I started noticing that it was not picking up my email every time I would check email. A few days ago, Eudora stopped getting any email from my Worldnet account (no error messages, just no longer will download email). I can still send email, but to receive it, I have to get it through the webmail page. Nothing has changed on my end... I have Eudora 5.1 on my desktop (where I usually check my email), on my laptop (which I use when I travel), and on my old laptop, as well, so I have ruled out the possibility that it is a problem specific to my desktop... I cannot receive email on any of these machines. What has happened and how can I get it to work again?

Submitted: 19 days and 2 hours ago.
Category: Computer
Value: $18
Status: CLOSED
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Posted by robert 19 days and 2 hours ago.

Answer

you need to check your world net settings on the eudora program and compare them with what worldnet says they should be. it would be under tools / accounts / servers. it is possible they have moved or renamed their incoming or pop3 server. or you may have lost the password. or they have gone to secure encryption.

try all of these as the pop3 ( incoming ) mail server hopefully one will work. most likely the last one. it seems that att uses different mail servers when you are going through an depending on whether you are going through an att internet line or not

 

postoffice.worldnet.att.net

postoffice.att.net

ipostoffice.worldnet.att.net requires secure log in SSL

 

your id should be your email address. you will have to know your password

19 days and 1 hours ago.

Reply

I tried all 3 server addresses... no luck. With the first 2, I get error messages that it cannot connect. I have been using -ipostoffice.worldnet.att.net with secure log in SSL- for many years without a problem, until 2 weeks ago. With the 3rd (ipostoffice) there is no error message. I don't believe the password is a problem and I am not getting an error message saying that the password is not recognized.

Posted by robert 19 days and 1 hours ago.

Answer

try taking the password out and see if it prompts you for one. just want to see if you are connecting at all. you havent done anything like set up a rule to send the mail to another folder or an out of office reply i assume.

try disabling any firewall or virus protection sometimes emails will get stuck in a half working antivirus program that tries to screen them before downloading and if its not working correctly it will never release them.

 

19 days and 1 hours ago.

Reply

Eudora requires the password to be re-entered whenever settings are changed. When I enter the wrong password, I get no error message that the password was incorrect.

 

I haven't changed any rules/folders or out of office reply, I can't even find the place to do it.

 

I am (and have been all along) using Norton Firewall & Antivirus (I think its the 2007 version - updated regularly). I've disabled both and still no luck.

Posted by robert 19 days and 1 hours ago.

Info Request

ok lets try to figure out if it is eudora or the mail server. do you have outlook express? it comes with most windows versions. if you cant find it go to internet options on the control panel then programs and switch the default email from eudora to outlook express and it should pop up on your start menu. create a new account in outlook express and put in the same server information etc. under servers check the box that says leave a copy on the server. that will leave any mail on the server so that you can still get it on eurora if we can get that fixed. let me know if you get any mail through the outlook client.

19 days ago.

Reply

OK... so... I was able to retrieve my email using Outlook Express.

Posted by robert 19 days ago.

Answer

is that a satisfactory solution for you ? i am not sure what is happening with eudora if you are in love with it try deleting the account and setting it up again.

19 days ago.

Reply

I am (was) in love with Eudora. I don't think deleting the account or even reinstalling the software will be a solution, as Eudora 5.1 ceased to function with Worldnet, simultaneously, on 3 different computers.

 

It would appear that I need to find a desirable solution elsewhere.

Accepted Answer

ok i think your best bet is too ugrade the eudora. they are up to version 8. it is quite possible that the worldnet server no longer supports the old version for some reason.

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Expert: robert
Pos. Feedback: 100.0 %
Accepts: 
Answered: 11/3/2009

C&onsultant

30 years in nyc computer industry working with PC and networks banks brokerage legal etc.

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