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Question

Hi, I am trying to install Wind XP SP3 to Windows 7. Ran the Upgrade Advisor and all is OK. Now the migsetup.exe will not work and when I ran install on Win 7, received error code 0X80070021, "Windows cannot create the required installation folder." Please help.

Submitted: 20 days and 10 hours ago.
Category: Computer
Value: $14
Status: CLOSED
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Optional Information

Computer OS: Windows XP
Browser: IE

Accepted Answer

Hi XXXXXXXX. Thank you for asking your question on JustAnswer.

Unfortunately, there is no direct upgrade to Windows 7 from Windows XP. You will need to either:
1. upgrade first to Vista, then upgrade again to Windows 7, or
2. do a clean install of Windows 7.

If you are doing #2, Windows 7 has a built-in method of saving your Windows profiles to a flash drive or other external device, then copying them to your new Windows 7 installation.

Thank you again for trusting us with your problem. Please reply as soon as possible letting me know if this answers your question.

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Expert: Magic C.
Pos. Feedback: 95.2 %
Accepts: 
Answered: 11/3/2009

Computer Support Specialist

over 12 years PC repair and building experience, MCP, MCDST, ComptTIA A+, and Home Networking

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