Computer

Ask a Computer Question, Get an Answer ASAP!

Have your own Computer question?

29 Tech Support Specialists are Online Now

characters left:

Not a Computer Question?

Question

Hi, when trying to open attachments of certain emails I get a pop-up stating (among other things) that the reason I cannot open that file is: "file format may not be supported by any of the installed converters". How do I fix that?? Thank you so much! -Dan

Submitted: 21 days and 16 hours ago.

Category: Computer

Value: $14

Status: CLOSED

Computer OS: Windows Vista
Browser: Other

Already Tried:
I've downloaded the latest microsoft updates.

Posted by Travis B. 21 days and 16 hours ago.

Info Request

Hey XXXXXXX,

What type of file are you trying to open?

Thanks,

XXXXXX X.

21 days and 15 hours ago.

Reply

Hi, I'm not sure what type of file it is. this particular attactment is: Cultuurcontrasten.pps
message (HTML)

Posted by Travis B. 21 days and 15 hours ago.

Answer

Oh okay, that is a Power Point Presentation..

Unless you have Microsoft PowerPoint, you cannot open it...basically you save the file to the computer and then open it within PowerPoint.

Travis B.

21 days and 15 hours ago.

Reply

I see that I DO have microsoft powerpoint. What do I need to do in order to make it accept those attachments??

Posted by Travis B. 21 days and 15 hours ago.

Answer

Depending on what email program you have you need to save it to the computer and you should be able to open it, only thing is you wont be able to open it if the sender made it in the incorrect version youhave, meaning if they made/created it in PowerPoint 2007 and you have 2003 that wont work unless they saved it in the PowerPoint 2003 file format.

Hope this makes sense.

Travis B.

21 days and 15 hours ago.

Reply

I DO have powerpopint 2007

Posted by Travis B. 21 days and 15 hours ago.

Info Request

Okay then do you know what version it was created in?

Travis B.

21 days and 15 hours ago.

Reply

It's called Microsoft powerpoint viewer 2007
When openning that window I see there are some items in there. At the very bottom
it has "files of type" powerpoint presentaion.

Posted by Travis B. 21 days and 15 hours ago.

Answer

Okay Microsoft PowerPoint Viewer2007 and Microsoft PowerPoint are two different things do you have both of them installed on the computer if not this is why your getting the error..it would show up under Start--->Programs---->Microsoft Office.

Travis B.

21 days and 15 hours ago.

Reply

I only have microsoft viewer. So how do I get Microsoft powerpoint? Can I simply download it for free or do I need to spend more $$?

21 days and 15 hours ago.

Reply

Hey Travis - I asked a new question but thus far - no answer. Please reply ASAP!
Thanks.

Accepted Answer

I'm sorry if you don't have Microsoft PowerPoint 2007, then I would advise to buy a copy(way microsoft makes money) I can't advise to download a copy online since that is illegal but you maybe able to find a copy online.

If you need anymore help please ask, otherwise have a good night and god bless!

Travis B.

Accepts:
Expert:	Travis B.
Pos. Feedback:	98.4 %
Answered:	11/2/2009

Computer Support Specialist

7+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Computer

Have your own Computer question?

Related Computer Topics:

Question

Hi, when trying to open attachments of certain emails I get a pop-up stating (among other things) that the reason I cannot open that file is: "file format may not be supported by any of the installed converters". How do I fix that?? Thank you so much! -Dan

Optional Information

Computer OS: Windows Vista
Browser: Other

Already Tried:
I've downloaded the latest microsoft updates.

Info Request

Hey XXXXXXX,

What type of file are you trying to open?

Thanks,

XXXXXX X.

Reply

Hi, I'm not sure what type of file it is. this particular attactment is: Cultuurcontrasten.pps
message (HTML)

Answer

Oh okay, that is a Power Point Presentation..

Unless you have Microsoft PowerPoint, you cannot open it...basically you save the file to the computer and then open it within PowerPoint.

Travis B.

Reply

I see that I DO have microsoft powerpoint. What do I need to do in order to make it accept those attachments??

Answer

Reply

I DO have powerpopint 2007

Info Request

Okay then do you know what version it was created in?

Travis B.

Reply

It's called Microsoft powerpoint viewer 2007
When openning that window I see there are some items in there. At the very bottom
it has "files of type" powerpoint presentaion.

Answer

Okay Microsoft PowerPoint Viewer2007 and Microsoft PowerPoint are two different things do you have both of them installed on the computer if not this is why your getting the error..it would show up under Start--->Programs---->Microsoft Office.

Travis B.

Reply

I only have microsoft viewer. So how do I get Microsoft powerpoint? Can I simply download it for free or do I need to spend more $$?

Reply

Hey Travis - I asked a new question but thus far - no answer. Please reply ASAP!
Thanks.

Accepted Answer

Computer

Have your own Computer question?

Related Computer Topics:

Question

Hi, when trying to open attachments of certain emails I get a pop-up stating (among other things) that the reason I cannot open that file is: "file format may not be supported by any of the installed converters". How do I fix that?? Thank you so much! -Dan

Optional Information

Computer OS: Windows VistaBrowser: Other Already Tried: I've downloaded the latest microsoft updates.

Info Request

Hey XXXXXXX,What type of file are you trying to open?Thanks,XXXXXX X.

Reply

Hi, I'm not sure what type of file it is. this particular attactment is: Cultuurcontrasten.ppsmessage (HTML)

Answer

Oh okay, that is a Power Point Presentation..Unless you have Microsoft PowerPoint, you cannot open it...basically you save the file to the computer and then open it within PowerPoint.Travis B.

Reply

I see that I DO have microsoft powerpoint. What do I need to do in order to make it accept those attachments??

Answer

Reply

I DO have powerpopint 2007

Info Request

Okay then do you know what version it was created in?Travis B.

Reply

It's called Microsoft powerpoint viewer 2007When openning that window I see there are some items in there. At the very bottom it has "files of type" powerpoint presentaion.

Answer

Okay Microsoft PowerPoint Viewer2007 and Microsoft PowerPoint are two different things do you have both of them installed on the computer if not this is why your getting the error..it would show up under Start--->Programs---->Microsoft Office.Travis B.

Reply

I only have microsoft viewer. So how do I get Microsoft powerpoint? Can I simply download it for free or do I need to spend more $$?

Reply

Hey Travis - I asked a new question but thus far - no answer. Please reply ASAP!Thanks.

Accepted Answer

Related Computer Questions

Computer OS: Windows Vista
Browser: Other

Already Tried:
I've downloaded the latest microsoft updates.

Hey XXXXXXX,

What type of file are you trying to open?

Thanks,

XXXXXX X.

Hi, I'm not sure what type of file it is. this particular attactment is: Cultuurcontrasten.pps
message (HTML)

Oh okay, that is a Power Point Presentation..

Unless you have Microsoft PowerPoint, you cannot open it...basically you save the file to the computer and then open it within PowerPoint.

Travis B.

Okay then do you know what version it was created in?

Travis B.

It's called Microsoft powerpoint viewer 2007
When openning that window I see there are some items in there. At the very bottom
it has "files of type" powerpoint presentaion.

Okay Microsoft PowerPoint Viewer2007 and Microsoft PowerPoint are two different things do you have both of them installed on the computer if not this is why your getting the error..it would show up under Start--->Programs---->Microsoft Office.

Travis B.

Hey Travis - I asked a new question but thus far - no answer. Please reply ASAP!
Thanks.