Part of my problem is that my computer is at home, I am in the office- I do not have Internet at home.

In WordPerfect 7 I cannot scroll with the mouse, I have to use the arrow keys.

I cannot do a draft copy - it shows 600 x 600 High or 300 x 300 Low & I can't see any difference between the two when they are printed out..

The only toolbars available are: WordPerfect 7 Toolbar; Power Bar; Ruler Bar; Status Bar. With my Windows XP I had many more options. I especially liked being able to see at the bottom of the screen the documents that are open at the present time, now I have to go up to the Window menu to choose which document, or Control F6 to switch documents until I get the document that I want, which is a pain.

I cannot use "Help" in WordPerfect. The message that I get is "The help for this program was created in Windows Help format, which was used in previous versions of Windows and is not supported by Vista. For more information see Windows Help Program (WinHlp32exe) is no longer included with windows on the Miscrosoft support website. I apparently have to go to the Internet for it, and I don't have the Internet.

Most of the time when I go to print a document, I get "Unknown device. No Drivers are installed for this device. One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. Try reconnecting the device and if Windows still does not recognize it, replace the device." Almost everytime I go to print after booting up the computer, I have to unplug the USB cord and then plug it back in for the first print job. After that, it will do "ok" until the next time I start up the computer.

I tried to install my Microsoft software. It asked me to register. "In the boxes below, type your 25 character CD Key. You'll find this number on the yellow sticker on the back of the CD Jewel Case. I don't have any such number, nor do I have a jewel case. When I purchased my computer from Gateway, It had Microsoft Works Suite 2000 already installed on it. What Gateway provided for me was the discs, in a handy loose leave type (small) notebook and there is no License number on it. Because I don't have the number, it bounces me right out of Word. It did let me install the HomePublishing part of it - why, I don't know. I still am unable to install Word.

Believe me, if I am able to get a solutions to these problems, I am willing to pay more than the $14.00 that I agreed upon.

Thank you, XXXXXXXX XXXX

My Printer is a 842c Hewlett Packard Deskjet

I guess I misunderstood the Website that I am at. I thought I was accessing WordPerfect. I know in the past with issues such as this, they could lead me through a solution, so I thought that was what would happen this time.