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Question

theft message comes on and car key won't work in ignition

Submitted: 24 days and 21 hours ago.
Category: Pontiac
Value: $9
Status: AWAITING CUSTOMER ACTION
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Optional Information

Year : 2006
Make : Pontiac
Model : grand prix

Already Tried:
leaving key in and turned on for 15 minutes to see if it would reset.

Posted by AMEDEE 24 days and 19 hours ago.

Info Request

Hello!

 

Is the ignition switch located on the steering column or is this one that the ignition switch is on the dash board itself?

24 days and 19 hours ago.

Reply

on the dashboard

Posted by AMEDEE 24 days and 19 hours ago.

Info Request

Have you tried to do a relearn proceedure?

24 days and 19 hours ago.

Reply

what is that

Posted by AMEDEE 24 days and 19 hours ago.

Answer

10 MINUTE LEARN PROCEDURE

TOOLS REQUIRED
None

 

Turn ON the ignition, with the engine OFF.
Attempt to start the engine, then release the key to ON (vehicle will not start).
Observe the SECURITY telltale, after approximately 10 minutes the telltale will turn OFF.
Turn OFF the ignition, and wait 5 seconds.
The vehicle is now ready to relearn the Passlock Sensor Data Code and/or passwords on the next ignition switch transition from OFF to CRANK. IMPORTANT: The vehicle learns the Passlock Sensor Data Code and/or password on the next ignition switch transition from OFF to CRANK. You must turn the ignition OFF before attempting to start the vehicle.
Start the engine. The vehicle has now learned the Passlock Sensor Data Code and/or password.

 

24 days and 19 hours ago.

Reply

that is what we tried and then there was nothing. no security light or anything came on

Posted by AMEDEE 24 days and 19 hours ago.

Info Request

Did the check engine light come on with the key in the on position?

24 days and 18 hours ago.

Reply

no

Posted by AMEDEE 24 days and 18 hours ago.

Info Request

Does the dome light come on? Can you turn the headlights on?

24 days and 18 hours ago.

Reply

i am not sure on that, i will have to check and i am at work right now so can't.

Posted by AMEDEE 24 days and 18 hours ago.

Answer

If the lights come on, then we are looking at maybe a bad ignition switch or something of that nature. THis is because the check engine light is not even coming on. THis tells me the computer is not even waking up.

 

IF the dome light and headlights don't come on, then we are simply looking at a bad battery, low on a charge, or bad or loose cable or terminal connections. Just be sure all fuses are good under the hood.

23 days and 14 hours ago.

Reply

sorry i didn't reply sooner. when i got off work to check on what you told me my dad had already towed my car to a shop. i haven't heard the outcome yet. i told him what you had suggested and he didn't think it was any of those things.

Answer

Well, please dont forget to get back to me.

 

I will be waiting!

Picture
Expert: AMEDEE
Pos. Feedback: 100.0 %
Accepts: 
Answered: 10/30/2009

Pontiac Technician

ASE MASTER TECH WITH L1 CERTIFICATION

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