His website is http://www.oldeworldart.com/. He also has a unconditional 10 year warranty ad on his first page right under the phone nember that is now disconnected. His new website is http://www.masterpiecedoors.com/. He clearly gave me one of the differant finishes he is offering. I had him make a fresh larger sample to make sure it would look the same. His large sample looked the same as his small smaple. I gae hiom the goahead. They are claiming it is a slight varaition. His color is clearly differantI took pics and send them to mastercard. MAStercard has decided to go with the disclaimer and an expert who stated on his letterhead that the color was the same. I could send you the pics.

MAster card releied on his statement and the text of this email

In making our garage doors we start with a pre-manufactured insulated door slab. This is a panel manufactured by General Door made of a rough sawn weather-resistant masonite exterior and a smooth masonite interior. We fabricate our seamless Extira sheet with the carved and cutout details per the Cad drawings and laminate it to the premanufactured door panel. This is a common custom garage door manufacturing technique, except in our case we are using our prefinished Extira product instead of wood, plywood, or aluminum. Using the premanufactured door as the base of our unit is the key to making a great garage door. These are light weight, energy efficient, strong panels. They are very flat and have excellently engineered struts and internal components. By adding our seamless Extira layer to the outside, we are adding to the weight of the door but this is compensated for by replacing the torsion springs and heavy duty track to conform to the proper weight. Although we do make our entry doors out of the solid Extira composite material, it is not possible to make a garage door using the same technique. Extira is not structural on its own. Our entry doors have steel reinforced engineered rails and stiles and are very heavy. Your front doors will weigh approx. 200lb.s each. Solid Extira garage doors would not be able to be lifted by any means and they would not have the support they would need to span 18ft. horizontally. I can finish the interior of the doors with the Bronze plated finish. The reason I advise against that is this: The Bronze is a hand applied, acid patina finish. It has some variation in color and texture from area to area. This feature is precisely why we use this type finish instead of "bronze colored paint". This quality is enhanced when applied to interesting surfaces and various levels and contours. If applied to a large flat area, it would look imperfect, and variable. Think of it like, the difference between a bronze statue, with high lites and contours in the varying surfaces and a sheet of bronze plywood, were those same color variations would look like flaws and imperfections. That is why I was recommending that, if you want the bronze color on the interior, that we prime and paint it with a complimentary color but not use the actual plating technique used on the outside. Then on a large smooth flat surface the color and sheen would be even and consistent. Let me know if this answerers your questions. Thanks

No I did not see a disclaimer on their website either. That is what Citibank my master card company is telling me that they said. She also referred to the email. I explained to them that email was in response to the interior of my doors and not my exterior. But I do not beleive they read any of the coumentation. Citibank cannot give me a clear answer why they are letting him keep it. In my last conversation they said to me that they canno force the vendor to give me all they can do is request on my behalf. They also said that the merchant mentioned that they were custom doors and that he could not sell it to anybody else. I pointed out that he has a closeout section on his website where he sells doors that are the wrong size, wrong clor or wrong swing. AS of now Master cards sugggestion is to call him back again.