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Question

computer batteries will not charge up tried new batterie at comet and still would not charge up computer runs fine off main power lead, could u tell me if there could be a problem with the computer?

Submitted: 24 days and 22 hours ago.
Category: Computer
Value: $16
Status: CLOSED
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Optional Information

Computer OS: Windows Vista
Browser: IE

Already Tried:
TRIED NEW BATTERY

Accepted Answer

Hi XXXXXXXX. Thank you for asking your question on JustAnswer.
Well, for one, if you are good with a multi meter you can check to see if the contacts are working and charging. Check the battery, the contacts of the unit and the contacts of the battery---make sure the pins have ample spring or resistance enough to make good contact (they get worn).
use a multi-meter to check out the out put of the AC adapter. If that was good I'd go to the point of contacts for the battery upon the unit for my next test

Let the battery drain. Use the computer with out AC. once it is empty, recharge it fully.
Do this 3-4 times.
See if it charges?

Also test the battery in another similar laptop if it behaves the same way. If it does, then may be you would consider changing the battery again with a good/working/new one.

Aslo read
http://www.jaguarnac.com/blog/plugged-in-not-charging/

If still no success, you may need to contach any local tech as there is any issue with power suppply unit

I don't think there is anything else that can be done as you have already changed the battery. I know you do not want to hear this but I can only tell you the facts and sometimes true facts are not pleasant.

PS: Top 15 Ways to Extend Your Laptop’s Battery Life
Ask me if need more info.

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Expert: Amit - The Real Computer Expert
Pos. Feedback: 95.2 %
Accepts: 
Answered: 10/29/2009

Computer Support Specialist

MCA. M.Phil. in computer science with tons of experience of computers.

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