Thanks Ryan

I will try that later this afternoon at her flat

Ged

Hi Ryan

I tried a reply but something went astray.

I downloaded the driver - for intel wifi link 5100 agn - but no change.

I have my Dell attached and have been now for 2.5 hours with no problem.

the Acer was going off every 3-4 mins or so - with no apparent warning so if you are in middle of something it is a disaster.

I then looked at the adapter configuration and compared with mine.

Roaming aggressiveness was set at 5.high mine was medium

Throughput enhancement was set at enabled mine was disabled

wireless mode was set at 802.11.a mine was 802.11.a/b/g

I changed the settings and it seemed to be better - stayed on for up to 10-12 mins then dropped off again

any ideas?

just doing that now and it is restarting.

just for info I cleared the logs on the router and then when it bombed again I had a look

here are the logs

	View Full Image

here is second one

	View Full Image

Hi Ryan

rebooted and it is probably worse!

went off and I renabled adapter and it went off again

just re-enabled once more

are the logs any use?

no I dont have a spare router here but as I said when I had her computer at home it worked fine on my router.

I have not upgraded the router software how would I do that?

model is BT2700 HGV

hardware version says 2701-100588-005

I am doing what you said.

I looked on the web and it looks like the latest firmware from what I could see.

I did do a Mcaffee scan yesterday but nothing came up

malware came up clean

I am just restarting after removing the adapter

no I am afraid it still persists

I think I am going to give up and take it back to PCWorld and get them to change the adapter.

There must be some incompatibility between the adapter and the router.

Mine works

Her flat mate's works (and that is a MAC)

hers works at my house on a different router

aaaargh

thanks anyway Ryan I appreciate all your help and will now click accept

Ged