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Question

my son has a Gateway laptop and it is frozen with this message"CCSVCHST.EXE Bad Image nothing will respond. What can be done to fix it?

Submitted: 26 days and 10 hours ago.
Category: Computer
Value: $14
Status: CLOSED
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Optional Information

Computer OS: Windows Vista
Browser: IE

Already Tried:
restarting multiple times

Posted by Amit - The Real Computer Expert 26 days and 10 hours ago.

Answer

Hi XXXXXXXXXXXXXX. Thank you for asking your question on JustAnswer.

you may need to do repair install of Vista.
it will restore all the system files and leave your data and settings intact.
You will need windows Vista installation disk
put it in disk drive and boot from it.
Boot from CD - How to Boot your Computer from a Bootable CD

once you know how to boot from bootable installation disk.
put the disk in drive and restart the computer.
follow the steps given in this article for repair install

How to automatically repair Windows Vista using Startup Repair

Windows Vista Repair

Repair Install For Vista

it will resolve the issue


if you donot have Vista disks

Windows Vista Recovery Disc Download


it will resolve the issue. Ask me if need more info.

26 days and 10 hours ago.

Reply

how do i create a recovery disk

Accepted Answer

Please goto

Windows Vista Recovery Disc Download

scroll down the page and you will get all the required information like:
NeoSmart Technologies has published a guide on how to burn an ISO image to CD or DVD with your favorite burning program, which you can read if you need more information or help on this topic.

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Expert: Amit - The Real Computer Expert
Pos. Feedback: 95.2 %
Accepts: 
Answered: 10/28/2009

Computer Support Specialist

MCA. M.Phil. in computer science with tons of experience of computers.

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