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Monitor model T701 - screen is blank / black. Green light is at bottom unit indicating it is "on". Have confirmed all connections are OK.

Submitted: 33 days and 5 hours ago.

Category: Computer

Value: $14

Status: AWAITING CUSTOMER ACTION

Computer OS: Windows XP
Browser: Other

Already Tried:
checked all connections, confirmed that monitor is truned on

Posted by Robert Preston 33 days ago.

Answer

Hi,

Do you have another computer you can test it with?

Are you sure the computer is outputting to it (i.e. if it was a second monitor)?

Do you have another cable you could test?

Rob

31 days and 2 hours ago.

Reply

I had already executed all of oyur suggestions....thought possibly there was some fairly frequent cause(s) of LCD monitor failures beyond the obvious that could be repaired. I did take the unit to Micro Center store. We determined that any potential repair would cost as much as replacement.

Answer

Hi,

Well yes, that was why I asked. The answer to all of those questions would lead to the fact that it's most likely a failure of the video processing board.

Rob

Accepts:
Expert:	Robert Preston
Pos. Feedback:	96.9 %
Answered:	10/24/2009

Computer Support Specialist

5+ Years in the IT Field, Laptop Repair, Networking, Programming, etc

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Question

Monitor model T701 - screen is blank / black. Green light is at bottom unit indicating it is "on". Have confirmed all connections are OK.

Optional Information

Computer OS: Windows XPBrowser: Other Already Tried: checked all connections, confirmed that monitor is truned on

Answer

Hi,Do you have another computer you can test it with?Are you sure the computer is outputting to it (i.e. if it was a second monitor)?Do you have another cable you could test?Rob

Reply

I had already executed all of oyur suggestions....thought possibly there was some fairly frequent cause(s) of LCD monitor failures beyond the obvious that could be repaired. I did take the unit to Micro Center store. We determined that any potential repair would cost as much as replacement.

Answer

Hi,Well yes, that was why I asked. The answer to all of those questions would lead to the fact that it's most likely a failure of the video processing board.Rob

Related Computer Questions

Computer OS: Windows XP
Browser: Other

Already Tried:
checked all connections, confirmed that monitor is truned on

Hi,

Do you have another computer you can test it with?

Are you sure the computer is outputting to it (i.e. if it was a second monitor)?

Do you have another cable you could test?

Rob

Hi,

Well yes, that was why I asked. The answer to all of those questions would lead to the fact that it's most likely a failure of the video processing board.

Rob