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Question

My laptop is asking for primary master HDD password. I have no idea what the password is. HELP

Submitted: 37 days and 14 hours ago.
Category: Computer
Value: $14
Status: AWAITING CUSTOMER ACTION
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Optional Information

Computer OS: Windows XP
Browser: IE

Already Tried:
All possible passwords I have used in the past

Posted by Mosesclive 37 days and 14 hours ago.

Answer

somebody must have enabled the bios password in your computer it cannot happen automatically this is a security feature to prevent theft and use.

 

Just press enter without entering any password if it is not accepting then you need to contact the service centre to get a new password which they willl generate after verifying the ownership. It should not be costing you anything.

37 days and 14 hours ago.

Reply

I dont have any paperwork to verify ownership. I bought it second hand

Posted by Mosesclive 37 days and 13 hours ago.

Info Request

Provide me the make and the model number of the computer.

37 days and 13 hours ago.

Reply

Its a acer travelmate 2480-2247 , model No. ZR1with intel celeron M processor 410. mobile intel 940GML chipset, 40GB HDD, with windows XP.

Answer

In this case you need to upgrade the bios firmware using another computer, you need to click the link below once you open the acer page select the correct model number and then dowload the flash bios update driver which will by pass the password after the upgrade. you need a flash drive to transport the file to this computer follow the instructions it will create a bootable drive to the flash drive once you boot this computer with the flash drive the problem will be solved.

 

http://gd.panam.acer.com/home/

 

 

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Expert: Mosesclive
Pos. Feedback: 94.3 %
Accepts: 
Answered: 10/16/2009

Computer Hardware Engineer

Bachelors Degree in Science (B.Sc.) Over 11 years of experience in Technical Support

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