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Question

Dear sIR I AM RECENTLY GETTING PROBEMS WITH OUTOK EXPRESS, I called my IT professional engineer, also spoke to AVG engineer, and no one can find my problem AVG suggested there may be a fault on Outlokk Express when I received e-mails, sometimes I am asked to "click here" and it used to worked, now for about 2 to 3 weeks the link does not worked, are you abe to help me please, I cannot work without opening theses links, also when I get an e-mail from a political party, "click here" to open another page it does not work. thank you Ruth Chern XXXXX@XXXXXX.XXX tel: XXX XXXX 7075 mbile 07875 942 284

Submitted: 38 days and 16 hours ago.
Category: Computer
Value: $15
Status: CLOSED
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Posted by PC mechanic 38 days and 16 hours ago.

Info Request

Hi XXXXXXXXXXX. Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:

-What operating system are you using?
-What internet browser are you using?
-What version of outlook express have you got?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

Edited by PC mechanic on 10/15/2009 at 10:59 AM

38 days and 16 hours ago.

Reply

Dear Sir

 

I have Microsoft Office XP Professional with Publisher Version 2002

 

my internet is Windows Internet Explorer

 

my e-mail is Out-look Express i do not know I will have to ask my professional IT engineer.

 

thank you

 

Ruth Chern

Accepted Answer

Ok.

Thanks for the details.

First visit the link below:-

http://support.microsoft.com/kb/823301

Click on the fixit button .Save and run .

Restart your system after that.

Let me know how it goes.

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Expert: PC mechanic
Pos. Feedback: 98.9 %
Accepts: 
Answered: 10/15/2009

Computer Software Engineer

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

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