We have plugged and unplugged the ribbon connector, still no results.
It is a separate part - you do not have to order the entire door. There will be instructions with the new part . It is "stuck" on from the underside.
OK Stephanie,
On the old board do you see a connector on the board? It may have a wire or two that leave lthe connector but come right back to the connector ( the wires don't leave the board but come back to the board ) IF the old board doesn't have this then tell me specifically what the display is doing - let's say for NORMAL wash and no heat, no sanitize, no delay start - just plain NORMAL wash.
Hi Tom - There are no connectors on either the old or new board as you have questioned.
Function
By Pressing this button
Lite on Display
First Power up
Heated Dry & Cookware
Delay Button
Anti-Bacterial
Added Heat
Rinse Only
Heated Dry
Normal
Down Arrow
Nothing is lite
Up Arrow
Start Button
Start Button (Dishwasher Starts)
While Running
Added Heat and Heated Dry and Clean lite
After Running
Delay and low detergent are lite
There is only one connector for the ribbon to go into. There is only one connector on the module that each female connector can go to. All the male connector on the module are different sizes. Therefore it appears that there is only one spot for each connection. Could it be that the Control module is the wrong one??
OK!! I have J1 (3 prong) POWER, J2 OR J12 (11 Prong), J3 (4 prong), J4 (3 prong),
J5 (2 prong), J10 (3 PRONG) WITH NO DISHWASHER CONNECTION. J7 is that the ribbon? I ALSO SEE J8, J9, J11 IN THE SAME SPOT, I THINK IT IS J11 (10 PRONG), BUT EITHER WAY THERE IS NO FEMALE CONNECTION WIRES FROM DISHWASHER FOR THAT CONNECTER ON MODULE. I HAVE NO J8 FEMALE CONNECTION FROM DISHWASER.
Leave J1 connected ( power in , black and white wire )
J7 - which is the key pad ribbon - leave connected
J8 - which is a 10 pin connector that goes to the display - leave that connected
Whatever is left - disconnect
Does the control work OK now?
J8 connecter, is that under the ribbon, because if it is I DO NOT HAVE A WIRE TO CONNECT IT!!! But there is a 11 pin connector on the module, and I have a 11 pin connector that fits it, but it only has 10 wires. IS THIS WHAT YOU ARE TALKING ABOUT!!!
You said J8 which is a 10 pin connector goes to a display, I DON'T HAVE A DISPLAY, I ONLY HAVE THE RIBBON THAT CONNECTS TO KEY PAD, WHAT YOU MEAN BY DISPLAY
ARE WE TALKING ABOUT THE SAME DISHWASHER AND MODULE???
Sorry,
The schematic is for 6 different models and the J8 connector says - not on all models- but it doesn't list which models - so you don't have it . Just disconnect everything except the key pad and the incoming power which should be J7 and J1
Your problem is either a bad control board ( which is new)
A bad touch pad ( which is new)
Not wired correctly . I think we have pretty much ruled this out.
At this point I think there is something wrong with the new control board. Return it for another one. Hopefully your hands aren't getting too chapped from washing dishes and you can get this dishwasher back working.
Home Appliance Technician
32 years servicing major appliances and hvac equipment