JustAnswer > Appliance
Ask A Question|Register|Login|Help
JustAnswer

Appliance
Ask an Appliance Question, Get an Answer ASAP!

Have your own Appliance question?

7 Appliance Technicians are Online Now
characters left:
Not an Appliance Question?
Bookmark and Share

Question

We have a two year old Kenmore Elite Trio Refrigerator. The digital code reads "er dh" The ice maker is still dispensing ice, but the screen is frozen and I can't get any button to respond. Is there a way to clear the screen and what does that code mean?

Submitted: 40 days ago.
Category: Appliance
Value: $18
Status: CLOSED
+
Read More

Optional Information

Make: Kenmore Elite
Model: Trio XXX.XXXX

Accepted Answer

DH means that the unit is detecting that the defrost heater is shorted and needs to be replaced. The defrost heater is located inside the freezer behind the interior back wall.

You can usually get rid of the error code by unplugging the unit for 60 seconds but you will need to replace the heater to prvent the error from coming back.

Picture
Expert: appliance Doc
Pos. Feedback: 98.7 %
Accepts: 
Answered: 10/13/2009

Home Appliance Technician

5+ years of being a technician. I work for a company that's factory authorized in almost every brand

+
Read More

Related Appliance Questions

  • i have an in sink emerson food erator model #5-75 serial
  • I have a Neptune MLG2000AWW and have a loud noise when washe...
  • Side x side model 106.52252100, compressor EGY 80HLP. Compr...
  • WE have a Fridgidaire fridge Model # PHSC39EESS5. After 3yr...
  • we have a bottom freezer amana refrigerator . About a month
  • ice maker works but the cold water is not working i replaced
  • We have a Kenmore elite oasis he washer and it isnt working
  • my microwave died, no light when the door open nor does the



Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Question List | Become an Expert | Terms of Service | Security & Privacy | About Us
© 2003-2009 JustAnswer Corp.