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Question

refrigerator door will not close.

Submitted: 40 days ago.

Category: Appliance

Value: $18

Status: CLOSED

Make: Jennair
Model: js488pfxda

Already Tried:
checked leveling, took everything out of door on inside, door will close almost, just barely stays open. will seal if you push it, but it will not close automatically like it should.

Posted by appliance Doc 40 days ago.

Info Request

is it your refrigerator or freezer door having the issue?

40 days ago.

Reply

refrigerator only

Accepted Answer

This is a somewhat common issue for these built in refrigerator units. The problem is that the doors are very heavy and the bottom hinge plates begin to slip on the door itself. If the hinge slips a bit when the door is pulled shut it will stop about 1/2 an inch or so before shutting all the way. Make sure all the screws are tight on the bottom of the door, and if they are, then remove the upper hinge so that you can remove the door, then replace all the hinge parts so that they don't slip against one another anymore.

Accepts:
Expert:	appliance Doc
Pos. Feedback:	98.7 %
Answered:	10/13/2009

Home Appliance Technician

5+ years of being a technician. I work for a company that's factory authorized in almost every brand

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